An AI agent answers enquiries, reads and sorts documents and triggers the next steps, around the clock and in your tone of voice. It draws on your own data, not on general knowledge.
For the language models we rely on Claude and OpenAI, and we orchestrate the automation with n8n. We connect the channels your customers already use to reach you, such as WhatsApp, Microsoft Teams or Outlook.
Enquiries pile up, but taking on another member of staff does not always pay off. So tasks are left undone and customers wait. An AI agent takes over recurring tasks around the clock and relieves your team like an extra member of staff.
The agent reads incoming emails, recognises enquiries, invoices and job applications, files them in the right place and writes a draft reply.
Opening hours, prices, availability, the status of an order: the agent answers standard questions via WhatsApp or your website straight away, special cases go to your team.
An enquiry and your price list turn into a draft quote. You check it, approve it, done.
We get to know your processes, goals and bottlenecks.
We develop a solution that fits your business and the tools you use.
We build the AI agent and connect it to your existing tools.
We test, improve and stay at your side after launch.
Every agent runs with logging, escalation paths and a defined point at which a person takes over. We agree in advance what the agent decides on its own and where a member of staff has to give approval.
Yes, that is exactly what it is built for. It answers from your documents, price lists and processes, not from general knowledge. You decide which sources it may see.
No. We deliver ready-to-use workflows, document everything in both German and English and train the people involved in short sessions.
All components run with German providers or, for sensitive data, with local language models on your own hardware. We sign a data processing agreement on request.
What this means in detailA conversation in which we find out whether this is worthwhile for your business. Free of charge and without obligation.
Free initial consultation